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E-Commerce Scams: How to Spot Fake Online Stores and Stay Safe


Online shopping is highly convenient, though with its own amount of risks. Scammers design fake e-commerce portals in a bid to swindle innocent buyers into paying cash for non-existent goods or steal their identity. To guide you in shopping securely, following is how you can identify fake stores as well as keep yourself from becoming a victim of these scams.


Warning Signs of Fake Online Stores

- Unfair Offers and Discounts

- Massive discounting on high-end or high-priced goods.

- Impulse purchases that compel you into buying in a rush.

- No available reviews or price comparisons on similar products on other web pages.




Online shopping is highly convenient, though with its own amount of risks. Scammers design fake e-commerce portals in a bid to swindle innocent buyers into paying cash for non-existent goods or steal their identity. To guide you in shopping securely, following is how you can identify fake stores as well as keep yourself from becoming a victim of these scams.



Lack of Secure Payment Options


- The web address does not start with “https://” (the “s” is short for secure).

- No accepted forms of secure payments such as bank transfer or cryptocurrency.

- The payment page redirects to a third-party site unrelated to the brand.


No Contact Information or Commercial Credentials


- No address whatsoever or a non-existent address that cannot be found on Google Maps.

- No phone number or nonresponsive customer support email.

- No registration as a firm or certificates.


Poor Website Design


- Misspellings, grammar errors, non-working links, and a lack of a professional look.

- Poor quality images that are pirated from another website.

- Recently acquired website domain (you can do a WHOIS look-up on this yourself).


Fake or Not a Customer Reviews


- Over-the-top glowing comments with generic terms such as “Amazing product!” or “Best store ever!”

- Reviews that seem copy-pasted across multiple websites.

- No reputation on trustworthy review platforms like Trustpilot, BBB, or social media.


Unclear or Inadequate Refund Policy


- No return or refund information is available on the website.

- A rule that says “at all costs no refunds”

- Uncertain or unrealistic terms on return.


Verifying a Store on the Internet


- Review the Website

- Google in with the store name combined with terms such as “scam” or “fraud".

- Check out reviews on Trustpilot, Sitejabber, as well as on the Better Business Bureau (BBB).

- Review their social media activity—the authentic stores will be engaging with clients.


Check Domain Age and Registration


- Use WHOIS searches in order to find out when a website is registered.

- Avoid new sites with no available owner information because these are usually scams.


Customer Support Test


- Call the support team prior to purchasing.

- Fake sites will not respond at all, or give evasive, non-helpful replies.


Check URLs for Red Flags.


- Scammers often create domain names that mimic real brands (e.g., “adidas-sale.com” instead of “adidas.com”).

- Avoid opening links from unsolicited messages in social media advertisements as well as from spam messages.


Use Secure Payment Methods


- Use credit cards over debit cards or wire transfer as these are more secure from fraud.

- Use secure means of payments that have a buyers' protection.

- Don't give out more about yourself at checkout.


What to Do If You’ve Been Scammed


- Call The Bank Directly

- Report a fraud transaction whenever you can and request a chargeback.

- Change internet banking passwords if you typed in confidential information on a suspicious website.


Report The Website


- Report to relevant authorities like the Federal Trade Commission (FTC) or local division of cybercrime.

- Report fraud on internet fraud databases as also on consumer protection bodies.


Warn Others


- Post about your experience on social media and review sites.

- Help others avoid similar scams by spreading awareness.


Final Thought


Online scams are more sophisticated these days, but with a little research and awareness, you can avoid becoming a victim. Make sure you research a website before you shop from it, shop on known sites, and shop securely. Trust your instincts; do not shop on a website that does not look right. Better safe than sorry.



Stay sharp. Stay cautious. Stay safe.




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